Thank you thank you from a woman who had this conversation two days ago. "But my VIEW menu is gone. Except sometimes its back." "When it's back, are you still in the same program? Lots if programs have a view menu." "How do I know what program I'm in?" "What does it say in the upper left hand corner of the screen?" "It says FINDER, and see, the VIEW is back." "Right, that's the VIEW menu in the FINDER; you are looking for the VIEW menu in Word. Can you get into Word?" "How do I get into word?" "Can you click on a word document? Or on the W in the dashboard below? Does it say Word in the upper right hand corner now?" AND ON AND ON AND ON MARGIE.