updates: the unfair schedule, I doubt my boss’s nephew is really a genius, and more
It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers.
1. How can we create a schedule that’s fair to people with and without kids? (#2 at the link)
Since our job is very flexible in terms of how to manage/create your off-of-direct-customer-facing-service schedule, I think coworkers were getting a little opportunistic about the lack of oversight in order to create these very ideal (for them) schedules. I kind of mentally handed back the scheduling to the people who wanted a lot of accommodation or to cut up our normal scheduling blocks (wanting to work an opening shift 9-10:30 instead of 9-12 like before). I ended up following the advice that the reasons I don’t want to fill in all the gaps aren’t important, stopped trying to justify myself at all, and said some variation of “that doesn’t work for me” or “I can’t do that.” The schedule went through 15+ rounds of version changes but I got my one closing a week and one opening, and while I have the majority of the late afternoon/early evening slots, I’ll take it.
We also have a new boss who has implemented a kind of review of our scheduling and who does the most substituting, covering, etc. so I’m hopeful that might be a factor in limiting this sort of behavior going forward. My coworker with the most scheduling limitations has also agreed to keep to this schedule for our usual duration (one year) so we won’t have to revisit this again until the spring. I think I’ll be better prepared to stand up for myself this go around.
2. I doubt my boss’s nephew is really a genius (#3 at the link)
I took your advice and reached out to my boss’s boss via Teams but he never got back to me. So I decided I would call him, instead. But before I even had a chance to call him, our HR department reached out to me asking if they could talk to me. Apparently, someone else in my department had filed a complaint with HR about boss’s nephew (HR did not specify the person’s identity or the nature of the complaint) and HR was investigating so they wanted to talk to me as his “supervisor.” I told them everything I knew (about the favoritism, etc.) and I explained how I wasn’t really his supervisor in any real sense of the word, all I did was approve his timecards and that my boss was his supervisor in every other way. They thanked me for being candid about the situation and that was it.
A week or two later, at our next staff meeting, my boss announced that the nephew was transferring to a new department effective immediately. He is still with our organization in that other department and is doing good work from what I hear. I and my co-supervisor still do not have any other direct reports. We both have the title of supervisor, but we really function more as team leads. This is not the case with supervisors in other departments at our organization, I don’t know why my department is different.
No one in my department, including my boss, has ever brought up the HR investigation, FYI.
Not a very exciting update, but I think my organization handled this appropriately. I just wonder why this was ever allowed to happen in the first place.
3. Are my longer hours unfair to my coworker?
The good news is that I took your advice, and things got much better for Jane … at least for a while. I pulled back from doing a lot of unrecognized overtime, which reflected better on her with the contract employees and people at the office level. The bad news is that I got several reprimands from my corporate-level boss for not working those additional hours and for being “out of sync with the culture of my cohort.” (Remember, even though on the office level Jane and I appeared the same to contract employees, on the corporate level we were on different strands or cohorts.) It also gave me far, far too much work to do within the hours allowed, which caused others to fall behind.
Eventually, it became too much, and I took another position with another company. Apparently, my former company never hired another person to replace me. Rather, they assigned additional work to others in my cohort. I’m still friends with Jane (as well as people from my own cohort), and I’ve learned that many contract employees and office-level managers are miserable because my replacements are not customer service-oriented or responsive to their needs. At the same time, those who took over my work are now forced to work many extra hours just to do the bare minimum. And this makes more work for Jane. It’s a bad situation. I am glad I am out, but I do feel for Jane and the others who are still stuck there.
4. My coworker reacts out loud when reading about politics
I don’t have much of an update about implementing the advice you gave; shortly after I sent in my letter, the coworker in question moved to another job. I’ll admit that my frustration with this issue was related to a lot of other issues with that job, so I’ll use this space to brag about the fact that I landed my dream job! It’s part-time, so I’m still at the other job, but I’m so beyond happy that I’m right in my niche and part of a supportive team that wants to use my expertise. I definitely used a lot of your resume and interview tips, so you get credit for this one for sure!
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