Posted by Ask a Manager
https://www.askamanager.org/2025/08/how-can-i-explain-to-my-boss-that-my-phone-usage-at-work-is-for-my-to-do-list-and-health-tracking.html
https://www.askamanager.org/?p=32584
A reader writes:
I am a clerk at a law firm. There is a customer service aspect to my job, but it’s potential clients calling our main line, or greeting clients for meetings. Nobody would be walking up to my desk unless they were staff or attorneys (no members of the public).
The other day, I got caught using my phone at my desk. This is something I have been talked to about before, and so have other staff.
My boss sent me an email saying that, again, I am not to use my phone at my desk unless it’s for IT verification purposes — which are quick. If I need to be on/check my phone for some emergency, I am to let her know. I responded to her email, saying I understood.
And I do. I might not agree with the policy or like it, but I will comply. I am, as far as I am aware, a good employee who gets requests and projects done in a timely fashion and is friendly and helpful. My phone usage is the only behavioral issue — i.e., not related to work mistakes — I’ve gotten talked to about in the year and a half I’ve been here.
I have a work focus set up so that it blocks most apps from my screen, silences most notifications, etc. And after I left work that day, I moved my messages app from its usual docked spot so I wouldn’t be tempted to check messages throughout the day (because docked apps show up no matter the focus).
I’m not denying phone usage, and I’m not saying I don’t occasionally text throughout the day. When my boss caught me, I was asking my mom if she had an update on a hospitalized friend.
But I do use my phone as a to-do list and I set reminders for things like when to set up for a specific meeting that day or when I need to do daily checks of kitchens. I also use it to track health aspects, like my water intake or food I’ve eaten (for figuring out possible food sensitivities). I can use my watch or desktop apps for some of this, but not all of it (like the food tracking is in a specific app, and I also don’t want my personal stuff on work devices).
I am also not comfortable telling my boss if I have an “emergency,” because I’m worried she’d veto the reason or think it’s not good enough or something like that.
But I do use my phone for reasons that are not texting or scrolling on social media, and I am wondering if I should have explained that. Or should I let this go and just input stuff in on my lunch break or after work?
Well, first, this sounds very micromanagery. If you get all your work done and do it well and don’t seem distracted, and there’s no issue of clients or others thinking they’re not getting your full attention, occasional texting shouldn’t be a big deal.
But apparently this is a thing in your office’s culture, and so you’ve got to work within that reality. If they don’t want you doing personal texting during the day, that’s their prerogative — and since this isn’t the first time they’ve warned you and others about it, it’s something you need to take seriously, regardless of whether or not they should enforce it so strictly.
But you’re absolutely right that personal phones get used in all kinds of other ways that don’t make sense to object to. So one option is to go back to your boss and say, “I want you to know that I’m taking the ban on using phones at our desk seriously, and I’ve silenced my notifications and taken other measures to ensure I’m not violating that. However, I use my phone as a to-do list and for reminders about meetings and to do my daily checks of the kitchens. I also use it to track some medical things, which I don’t want to have on work devices. Is there any flexibility for me to continue to use my phone that way, with the understanding that it would be confined specifically to those things and not used for anything like texting?”
It’s possible she’ll say no, either because she’s a micromanager who doesn’t trust the adults working for her to do their jobs well without excessive restrictions or because she knows it won’t fly in the culture more broadly (like if she doesn’t want to deal with questions from her own boss about why you’re using your phone at your desk). And if it’s no, then it’s no; in that case, yes, you’ll need to just do that stuff on a break or after work. But it’s reasonable to ask if you frame it that way.
The post how can I explain to my boss that my phone usage at work is for my to-do list and health tracking? appeared first on Ask a Manager.
https://www.askamanager.org/2025/08/how-can-i-explain-to-my-boss-that-my-phone-usage-at-work-is-for-my-to-do-list-and-health-tracking.html
https://www.askamanager.org/?p=32584