Well that was a trip
Dec. 17th, 2025 07:14 pmWell yesterday's trip turned epic in (mostly) all the wrong ways. I was halfway across the platform at Kings Cross, Passenger Assistance guy in tow, when he was flagged down by another LNER guy, which soon turned into a conflab with at least four of them. I didn't catch the full conversation, but I was pretty sure I heard "one under", which he confirmed when he came back to me - person under a train, nothing moving, and they'd been instructed not to board anyone, so back to the PA lounge for me. He was back for me in about 15 minutes, and this time we made it as far as the train and he was getting the ramp out when the instruction came through not to board anyone, so he put me aboard anyway.
That confirmed what I'd suspected from my seat reservation, I'd been upgraded to first class - and at that point I was the only person in first class, though it filled up eventually. The train was made up of two five-car Azuma units joined together and I'm not sure if the five-car Azumas actually have any wheelchair spaces in Standard Class, so it may well be an automatic upgrade to 1st if you get the right train. We were forty minutes late leaving in the end, but the crew were soon around offering drinks and a tumbler of a rather nice rioja and a mug of coffee made the delay much more palatable. Lunch followed, though the hot option was gone by the time they got to me, so I had to settled for what the Christmas menu described as a "Boxing Day box with Olivier Salad", but which I described to my sister as a posh Ploughmans without any bread - "All the flavours of Boxing Day in one box: pulled Wiltshire ham, Olivier salad, tangy cheddar, vibrant pickled red cabbage, onions and cornichons, cherry tomatoes, spinach and a touch of piccalilli." There was only about a spoonful of the Olivier Salad, which I'd not come across before, so looked up later; seems it's an alternate name for Russian Salad, though the LNER version seemed to be mostly mayo dressing plus peas. Given pretty much everything else in the box can be a part of an Olivier Salad (according to wikipedia), I guess the whole thing amounted to a deconstructed Olivier salad.
There were another couple of rounds of drinks afterwards, though I skipped the third one as we were almost at Darlington. More fool me. Five minutes outside Darlington the train pulled up, and the guard announced that we were delayed because of trespassers on the line north of Darlington, with the station already full of earlier trains. So we sat, and waited, and waited, and eventually found out that the 'trespasser' was a vulnerable person on the 75ft tall viaduct just outside Durham station, with the police trying to talk them down. Staff came around with another round of drinks, and we eventually moved off after a delay of about an hour and twenty minutes, making us an hour and fifty five minutes late into Darlington. So instead of reaching my sister's at 16:30 it was more like 18:30, making for an eight and a half hour journey.
And then I slept for twelve hours.
On the positive side, I should get a refund for at least 50% of the ticket price, possibly all of it (the website is a bit unclear).

