There are two versions of what happened next
Aug. 20th, 2025 06:19 pm![[syndicated profile]](https://www.dreamwidth.org/img/silk/identity/feed.png)
A reader writes:
I am a clerk at a law firm. There is a customer service aspect to my job, but it’s potential clients calling our main line, or greeting clients for meetings. Nobody would be walking up to my desk unless they were staff or attorneys (no members of the public).
The other day, I got caught using my phone at my desk. This is something I have been talked to about before, and so have other staff.
My boss sent me an email saying that, again, I am not to use my phone at my desk unless it’s for IT verification purposes — which are quick. If I need to be on/check my phone for some emergency, I am to let her know. I responded to her email, saying I understood.
And I do. I might not agree with the policy or like it, but I will comply. I am, as far as I am aware, a good employee who gets requests and projects done in a timely fashion and is friendly and helpful. My phone usage is the only behavioral issue — i.e., not related to work mistakes — I’ve gotten talked to about in the year and a half I’ve been here.
I have a work focus set up so that it blocks most apps from my screen, silences most notifications, etc. And after I left work that day, I moved my messages app from its usual docked spot so I wouldn’t be tempted to check messages throughout the day (because docked apps show up no matter the focus).
I’m not denying phone usage, and I’m not saying I don’t occasionally text throughout the day. When my boss caught me, I was asking my mom if she had an update on a hospitalized friend.
But I do use my phone as a to-do list and I set reminders for things like when to set up for a specific meeting that day or when I need to do daily checks of kitchens. I also use it to track health aspects, like my water intake or food I’ve eaten (for figuring out possible food sensitivities). I can use my watch or desktop apps for some of this, but not all of it (like the food tracking is in a specific app, and I also don’t want my personal stuff on work devices).
I am also not comfortable telling my boss if I have an “emergency,” because I’m worried she’d veto the reason or think it’s not good enough or something like that.
But I do use my phone for reasons that are not texting or scrolling on social media, and I am wondering if I should have explained that. Or should I let this go and just input stuff in on my lunch break or after work?
Well, first, this sounds very micromanagery. If you get all your work done and do it well and don’t seem distracted, and there’s no issue of clients or others thinking they’re not getting your full attention, occasional texting shouldn’t be a big deal.
But apparently this is a thing in your office’s culture, and so you’ve got to work within that reality. If they don’t want you doing personal texting during the day, that’s their prerogative — and since this isn’t the first time they’ve warned you and others about it, it’s something you need to take seriously, regardless of whether or not they should enforce it so strictly.
But you’re absolutely right that personal phones get used in all kinds of other ways that don’t make sense to object to. So one option is to go back to your boss and say, “I want you to know that I’m taking the ban on using phones at our desk seriously, and I’ve silenced my notifications and taken other measures to ensure I’m not violating that. However, I use my phone as a to-do list and for reminders about meetings and to do my daily checks of the kitchens. I also use it to track some medical things, which I don’t want to have on work devices. Is there any flexibility for me to continue to use my phone that way, with the understanding that it would be confined specifically to those things and not used for anything like texting?”
It’s possible she’ll say no, either because she’s a micromanager who doesn’t trust the adults working for her to do their jobs well without excessive restrictions or because she knows it won’t fly in the culture more broadly (like if she doesn’t want to deal with questions from her own boss about why you’re using your phone at your desk). And if it’s no, then it’s no; in that case, yes, you’ll need to just do that stuff on a break or after work. But it’s reasonable to ask if you frame it that way.
The post how can I explain to my boss that my phone usage at work is for my to-do list and health tracking? appeared first on Ask a Manager.
A reader writes:
Two months ago, a colleague introduced me to a colleague at a similar organization to mine. We were trying to figure out if there was merit in working together on a project or not, combining our skills. After my first email, I received an auto-response saying that they might not respond because of the large volume of email they receive and because they are very busy. There was no indication of this auto-response being temporary (no “this week is our annual gala, hence my replies will be slower than normal”) and no other person suggested to approach instead (no “if you are looking for advice on X, please contact Bernice instead”).
I found it strange and was wondering if this is acceptable or not. They did get back to me right away, and we are collaborating now. But that first response left me wondering if I could count on their input on the project bid, given that they had signaled they were so busy (busy enough for the auto-response).
They are of a similar level as I am, and not the author of a best-selling book who might be expecting hundreds of fan mails. To me it came across as not being able to manage the communications that come with the job. We are all busy in our field, so why make yourself the exception? I would not like my employees to use such a generic “I am busy” auto-reply, but am I being too judgmental?
I answer this question over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.
The post my colleague’s auto-reply says she might never answer your email appeared first on Ask a Manager.
When food felt like a chore, I kept reminding myself: the best food is the food that you'll eat. This is the mantra of this book. Michael Pollan famously had three rules for eating: "Eat food. Not too much. Mostly plants." That's nice for him! Here, we're gonna stop with the first one. And we're going to make it easy.And there are a lot of easy ideas in here! Frittatas! Hummus! Smoothies! For when you're too tired to even chew!
A reader writes:
Am I in the wrong for not wanting to work on projects with my boyfriend/manager at work?
My boyfriend and I both work at the same place. He is the facilities manager and I am the facilities technician.
For the most part we work separately. But from time to time, something comes up where we have to work together, and whenever that happens my stomach starts flip flopping and turning the second I hear that we are going to be working together. I absolutely dread it.
Every time we have worked together in the past, he suddenly changes into almost a different person. He’s mean. He yells at me for everything I do and don’t do.
At first I thought it was me and that I just needed to back off and wait for his direction instead of just jumping in. I thought this because he would yell at me for being in his way and for not knowing how he was trying to do it (but he doesn’t communicate how he wants to do stuff, he just expects me to read his mind and know.) So I tried backing off and waiting for his direction. And doing that results in him yelling at me for standing there doing nothing and not knowing what he wants me to do (for not reading his mind.)
Since neither of those worked, I tried to initiate communication with him before we started and asked him to explain what he wants me to do so I can know going into it and won’t be in his way, slowing him down and am able to contribute what he expects me to. And I’ve told him I don’t want to get yelled at. Well, that doesn’t work either. He gets mad at me for asking questions and tells me I need to follow his directions and shut my mouth. But he doesn’t give me direction, yells at me when I try and get some direction, and yells at me if I try and wing it without asking for direction.
I’m frustrated. I just want to cry. He just informed me that next week we have to work together to replace the siding on one of the cabins on our site. My stomach is doing flip flops and I am stressing out. He saw in my face that I don’t want to work with him and told me that I’m going to have to figure it out.
But I’ve tried to figure it out! Nobody wants to be treated like shit by the person they are working with and if the person you are working with doesn’t communicate with you other than to yell at you, it’s very difficult to work efficiently with them.
I tried to explain that I can’t work with him if he’s going to yell at me the whole time, and he told me that I need to just shut my mouth and follow directions. I feel like he is being super disrespectful and I don’t understand why he acts like this when we work together. It literally doesn’t matter if I do exactly what he tells me to do (if he tells me what to do) or not, because either way he is going to yell at me and tell me how stupid I am. I’ve never been treated like this before by anyone I’ve worked with ever.
I feel like I’ve done and tried everything I can think of to make it work and not get yelled at, and I’m starting to think that maybe the problem isn’t just me. Maybe it’s him. Maybe he is actually being the one that is making it impossible for us to work together? But maybe I’m wrong? Maybe it is me? I don’t know? Am I wrong for not wanting to work with him? Am I wrong for starting to think that maybe he is the issue that we are having? What should I do?
It is not you.
I can tell you with 100% certainty that it’s not you because even if you were the most frustrating person in the world, it would never be okay for a colleague to yell at you and tell you to “just shut up,” and it’s even less okay for an intimate partner to do. That fact that he’s doing that — and not just once but repeatedly, even after you’ve asked him to stop — says that it’s him, not you.
For the record: there are all sorts of issues with him managing his girlfriend — that’s not okay in most businesses, because it’s a huge conflict of interest, opens the company to legal liability, and is unfair to you. (I’m not going to go into all the ways this is bad because it’s not the biggest problem here, but here’s more about that.)
But again: it’s never okay to yell at someone in a professional relationship or a personal one. And sure, people have different things they’re willing to tolerate in a personal relationship, but in a work context it’s unacceptable. It is also never okay to tell someone they need to “shut their mouth.” That’s abusive, disrespectful, and frankly horrible.
The fact that it keeps happening after you’ve talked to him about it says he doesn’t care enough to try to find solutions. He’s willing to continue verbally abusing you. At a minimum, you need to get out of this job — not only because the way he’s treating you is unacceptable, but also because he’s messing with your head and making you question whether you are the problem.
Please think about why you’re wondering if you’re the problem — because I suspect it might that you don’t want to look head-on at the reality that he is the problem, because then you’ll need to deal with what that means about your relationship. Or, maybe you’ve been primed to believe you’re the problem by something in your past — maybe things that happened in your family or lessons that you absorbed growing up, something that taught you that you need to accept treatment like this. But you do not, and should not.
Does anything like this happen with him outside of work? Maybe he’s entirely different at home than he is work … but I’m skeptical.
You asked what you should do, and at a minimum you need to get out of this job so he doesn’t have this specific type of power over you. But you should take a look at the relationship itself, too. I’m sorry.
For anyone who needs it, the Domestic Violence Support hotline is 1-800-799-SAFE(7233) or text START to 88788. Online help is at www.thehotline.org.
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It’s five answers to five questions. Here we go…
1. Employees recording conversations without consent
I used to share an office with a group of other managers. One of them was very disgruntled at the time and, unbeknownst to me, was keeping his phone open and recording all the various conversations happening in the office, I think hoping to catch someone in something he could get them in trouble for. I found out about this and brought it to my manager. I felt that it was an invasion of my privacy and felt pretty violated and annoyed. My manager framed it as, “Well, this is a one-party consent state, so there’s nothing we can do.” It was an extremely demoralizing response and one of many ways in which I felt unsupported by my boss. I didn’t realize until later that “one party” means someone in the conversation needs to be one of those parties. Someone can’t just record two people having a conversation they are not involved in themselves. I wish I would have known that at the time and pushed back more!
Anyway, that was an old job that I have thankfully left. However, a friend of mine is in a very similar situation where her employee has recorded multiple one-on-one conversations with my friend. Since that employee is one of the parties in the conversation, my understanding is that this is legal, but is it also realistic to want to shut this down and discipline the employee? My old boss would not have done that; he said since it was legal, there was nothing he could do. So really, my question is twofold: what would you do about the employee who recorded multiple people talking in an office, and what could my friend do to address her employee recording their conversations?
One-party recording laws refer to whether it’s illegal to record someone without their knowledge or consent. It has nothing to do with whether an employer can choose to have policies against surreptitious recording in their own office! An employer absolutely could prohibit that and discipline or fire someone for it, regardless of whether they’re in a one-party-consent state or not. Your manager was being ridiculous and was wrong when he said there was nothing they could do.
As for your friend, at a minimum she needs to tell the employee that she’s not permitted to record in their office without the consent of the people being recorded (or of management, or whatever makes sense for the situation). She also should figure out why the employee was recording her: does the employee feel the manager is saying one thing but then doing another, harassing her, or otherwise engaging in some form of misconduct? Or is it a purely adversarial move? Either way, your friend can prohibit the recording, but figuring out what’s behind it is important to figuring out whether something more than that needs to be done.
2. My team keeps asking me about my feelings
I would love some advice on how to deal with my new “touchy-feely” work group. In the past few months, my immediate team of three people was moved from Division #1 to Division #2. I actually like most of the people I’ll be working with in Division #2 on an individual basis, but the problem is that the division as a whole has a very “touchy-feely” culture that is making me uncomfortable. The thing I’m most uncomfortable with right now is that they start every meeting by asking everyone how they feel that day, and anyone who indicates they’re feeling less than “good” that day is asked if they want to talk about it. As someone who suffers from anxiety and depression (and is in a profession that is being seriously negatively affected by the current administration), I hate this. I don’t want to share my feelings at work, especially in a meeting of 6+ people.
The problem is exacerbated because everyone else almost always indicates that they are feeling “good” at the beginning of every meeting. I’m usually the only one who indicates that I’m feeling “neutral” or “bad.” I feel singled out, and I also feel like I’m going crazy because apparently everyone else is having a great day, even though our profession is going up in flames!
Should I just pretend like I’m feeling “good” at every meeting, or is there a way to get them to stop asking about my feelings all the time?
Yeah, if you say you’re feeling “bad,” it’s virtually guaranteed that any halfway considerate person is going to ask more about it, out of basic politeness if nothing else. The very easy way to solve this is to say you’re “good.” You’re not obligated to provide an honest answer about how you’re feeling if it’s not something you want to get into. (In fact, I’d argue that even if you did want to talk about it, a team meeting wouldn’t necessarily be the place for it anyway.)
So from here onward, your answer is always that you’re “pretty good” or “good” or “doing well” or so forth, and that solves the problem.
I do think it’s probably notable that you’ve felt compelled to answer honestly despite hating it, and it would be interesting to know if you’re overlooking other situations where bland niceties are permissible and would make your life easier!
3. My manager frequently mistypes words
My manager very frequently misspells words, names, and acronyms, or flip flops words in a sentence. For example, he might spell Robert as “Robret” or DHS as “DSH.” Typically there is at least one incorrect spelling per day in his emails. I think it makes our team look unprofessional, but readers can typically still understand the meaning of the email with the incorrect elements. Sometimes, this adds more work for me, because I have to review edits he makes to my documents with a fine-toothed comb. I have a hunch he may be dyslexic or have a similar disability, but he has never shared anything about that with me. Is there anything I can do here to improve the situation?
If you’re good at proofreading and like doing it, you can let him know you like to proofread and are always happy to proof things before they’re sent out, but otherwise no. (And if we’re mostly talking about internal emails, it’s unlikely to be a big deal, assuming your company didn’t hire him as, you know, a proofreader.)
If you were his manager, you could suggest he turn on spellcheck and read things over more carefully, but as his employee it’s not really yours to fix.
For the edits he makes to your work, though, a lot of programs have a Compare Documents function where you can compare two versions of the document and easily see what changed.
Related:
are senior execs too busy for spelling and grammar?
4. LinkedIn is watering down its hate speech policy
Just read this article about LinkedIn removing protections for trans people from their terms of service and wondered if it sparked any thoughts about LinkedIn, or whether your readers might want to know about this if they didn’t spot an article about it.
For people who didn’t click: LinkedIn’s “Hateful and Derogatory Content” page used to include language prohibiting the “misgendering or deadnaming of transgender individuals.” Sometime recently, they quietly deleted it. They also edited their “Harassment and Abusive Content” section to remove “race or gender identity” from what comments targeting others will fall under their hate speech rules.
Yeah, it sparks some thoughts about LinkedIn, and those thoughts are that actively going out of your way to roll back protections on marginalized groups is a real shit move.
5. Including things from elementary school on a resume
My son is a rising college senior. He has been in a pre-health-professions major until this summer but decided that he does not want to continue in that direction (grad school and such). But the demands of the track he’s been on, including requirements for trainings and certifications, job shadowing, and so on mean that his resume is very thin in the work history area. He’s got a job now and so he has a year to improve that aspect, and we can package the trainings and field experiences to show, more or less, that he is trainable and maybe has some skills relevant to what he might want to do. But it’s still a short resume, mostly summer service jobs before this year, and he is applying now for a position that would start after his graduation that requires he submit a current resume.
His dad is recommending that he include some volunteer activities he did a few times in elementary school (“shows he is a good person”) and a national athletic title he won in eighth grade (“shows dedication”). I feel like the risk of having it come out that these were childhood experiences isn’t worth it. I see that you didn’t make strong recommendations about including or omitting hobbies on resumes, and recommended including volunteer activity only it it is relevant. In this situation, balancing the fear of presenting a thin resume with the worry about the filler being quite outdated information, what would you tell him to do?
He 100% should not include anything from elementary school or the eighth grade. It’s just not done on resumes. Work experience from high school, maybe in some cases. But before that, no — and definitely not as far back as elementary school. It would make his judgment look really off and cast him in a childish light.
A short resume with mostly summer jobs is fine for a current college student!
Related:
what to put on a resume when you have zero work experience
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